IC Solutions is a top telecommunication company established in 2002. The company offers telephone services to correctional facilities in the United States. IC Solutions pioneers in providing innovative technology, telecommunication services, and customer service. The company is one of the trusted service providers and offers services to over 260,000 inmates in more than 230 correctional facilities in the country. Additionally, this company provides its services to several departments of corrections prison systems such as Alabama prisons.
Services offered by IC Solutions
IC Solutions provides a broad range of services, including automated information line that provides inmates and their family member’s answers to matters such as release dates and bond amount. The company also offers flexible calling options, which guarantees constant communications between inmates and their loved ones. Through the firm’s Inmate Voicemail service, incarcerated individuals have an opportunity to listen to messages sent to them by their friends and families.
IC Solutions.com also pioneers in providing web-based and phone services, which allow family members and friends of incarcerated persons to deposit cash into the inmates’ account. Money deposited increases the detainees’ spendable cash and enables them to make calls whenever they want. The company has kiosks in all the correctional facilities. These kiosks collect money from new inmates in a secure way. In addition, IC Solutions offers customer service that addresses prepaid account set up, payments, and billing issues.
Telephone accounts offered by IC Solutions
IC Solutions has three primary accounts: prepaid, collect calling, and debit telephone account. The prepaid account offers an option that allows an inmate to make a call when his or her phone number has exceeded the spending limit, and when she or he uses a cell phone. Collect calling, on the other hand, allows inmates to make calls to institutions whose phone numbers have been approved. Debit telephone accounts operate like post-paid accounts where payments have to be made before making calls. To read the company review, visit pissedconsumer.com.