When it comes to discussions about inmates, some people have very harsh, black-and-white, staunch views. Some people may feel that inmates don’t deserve rights and that they should be in unpleasant conditions. However, inmates actually do have rights. Of course, they are entitled to serve time–and they should, but they are still human beings with civil rights. Also, their families and friends have civil rights, as well. Read more reviews on Glass Door to know more.
Unfortunately, companies like Global Tel-Link infringe upon the civil rights of inmates and their families by price gouging their phone calls. Inmates and loved ones are held between a rock and a hard place, because in order to contact each other, they must pay enormous fees and rates to Global Tel-Link.
Global Tel-Link is not the only inmate phone company in the United State of America—there are many others. However, Global Tel-Link is definitely one of the telephone companies that receives that most contracts with facilities. These contracts are not earned by offering the pinnacle of quality with the cheapest prices. In fact, it is quite the opposite. Facilities actively seek out which phone companies can provide them with the biggest kickbacks. These kickbacks take the form of percentages of revenue, as well as random expenses and technology.
Facilities are questioned for their business practices and how they choose phone companies. As an explanation, or excuse—whichever word you want to use—facilities say that they need the extra money for security and to be able to hire the proper personnel. They claim that the money goes into endeavors that make environments safer and more pleasant. Watch this video on Youtube.
People who question facilities and phone companies argue that it is wrong for facilities to demand kickbacks, and that this way of doing business is a scam. Also, people argue that phone companies such as Global Tel-Link can still make a profit if they charge significantly lower rates that are closer to rates of regular phone calls outside of prison and jail.
Know more: http://www.bloomberg.com/news/articles/2014-12-17/serial-podcasts-2-500-phone-bill-and-the-prison-pay-phone-racket
For those of us who have someone we love who is incarcerated, life is challenging. We are faced with a social stigma. In addition, when that person is our spouse we are often left acting as a single parent who struggles to provide for our family while keeping it together. Unfortunately, the corrupt business practices of inmate calling providers like Global Tel Link make this next to impossible.
Global Tel-Link is one of the largest inmate calling companies in the United States. They have received large amounts of complaints from consumers like you and I. MyThreeCents.com is loaded with negative reviews which can be viewed here. Unfortunately, GTL is not receptive to the idea of providing a sensible calling solution to their customers.
This is why the FCC has finally begun to step in. Recently, they have adopted calling rate caps for telephone calls located within the same state. Inmate calling providers have vowed to fight these new proposed caps every step of the way. More on these new rules can be viewed here.
Unfortunately as the Consumerist exposed, these calling rate caps do nothing to limit the amount the companies can charge for calls across state lines. This is why the ACLU and FCC must continue working to adopt legislation that encourages sensible and sustainable charges that families can afford.
In addition to limiting these rates, the FCC must move to limit the kickbacks that inmate calling companies provide to correctional facilities. These kickbacks are part of the reason the rates are so high. This type of action is opposed by both correctional facilities and inmate calling providers. Further info on GTL’s fraud explained on this YouTube video.
Fortunately, the stories of those of us who are impacted most by these unfair business practices are getting the attention of elected officials. By continuing to share how these practices are hurting our families, we can help to drive the necessary change.
According to their website, Keefe Group is a private organization that seeks to take off the burden of food services provision from the correction department and provide a better product to their consumers. But that is what they would like to us to believe while most of their actions right from the acquisition of the supply tenders to their implementation speaks otherwise. So how are we supposed to trust their commitment to the provision of quality services if they only got their exclusive food and commissary supply contracts through corruption?
In a report by STL Today, through its parent company’s, Keefe Group financial power and unethical office holders both within its management and state agencies, Keefe commissary and food supply company was able to clinch lucrative exclusive deals that have been auto-renewed annually since their inception in 2007. Recent reports intimate that Keefe has earned over $40 million from the correction service department for the provision of these services. Some of which has always ended back in the pockets of key corrections facility administrators such as former corrections secretary James Crosby and Allen Wayne.
Carefully orchestrated corruption deals
In a recent article by Tampa Bay Times, two of the key witnesses in the trial against the fired correctional facility secretaries admitted in court to have entered into an agreement to pay between $1,000 and $14,000 to per month to the two. In effect, the two gradually gained exclusive canteen operation rights in all Florida state and federal prisons. Additionally, they were supposed to remit over $260,000 of the $1.5 million they expected to make in revenues to Keefe’s Commissary president Jack Donnelly as well as other Keefe executives.
The practice went on for all the years that the company experienced auto-renewal for its contracts. It would, therefore, of Keefe management and it’s parent company to argue that none of their previous administration’s practices such as unethical scoring of exclusive supply deals came off as suspicious. In any case, I can only think of the company as either complacent to the corruption or ignorant of their employee operations in their name. In both instances, Keefe commissary and its parent company Keefe Group are guilty or unfit to continue being in charge of the correctional facilities operations.