Talk Fusion is the company that is truly wrong for every single person out there that needs it. You would be hard pressed to find a company that is more selfish, rude, and mean spirited in regards to their customers. At the end of the day, they don’t know the first time about customer service. They need to want to understand customer service, and it is clear they are not remotely interested in learning anything about customer service. They really don’t care about customer service when it’s all said and done. They care about the money and getting as much of that out of the customers as they can. That is the only motivating factor behind having this company.
For further proof, here is a link: http://icsolutions.pissedconsumer.com/ic-solutions-shady-fraudulent-company-20141224574304.html. It features a photo as well, which was a smart move on this person’s part. They wanted to show they knew what they were talking about and they had the evidence to back it up. They also discuss how IC Solutions likes to leave out information. That is big with IC Solutions it seems. They like to keep their customers in the dark on a lot of subjects. It is all about getting the customers locked in and once they have them locked in, they go into hiding.
They know what they are doing, and they know how to get ahead in the money game. However, the more important game is the people game. In the people game, they are losing quite badly because they are doing everything the wrong way. They are not doing a single thing the right way when it comes to people, which is the aspect that people remember the most at the end of the day. They need to remember that people matter when it comes to running a business.