Global-Tel Link Not Being Completely Honest

Global-Tel Link is a telecommunications company who makes exclusive contracts with prisons and jails on the local, state, and government level. One of the luxuries people take for granted every day is the ability to go to a competitor if they’re not pleased with the services or prices of the current company they’re handing their money over too.

Inmates don’t have this luxury and if anything, it’s a burden on them and their family members. Global-Tel Link and other private telecommunications companies charge a premium for family members and inmates to stay in touch with one another. Families can easily spend up to several hundred dollars just to stay in touch with their loved ones. And this is just a chance to be able to speak with loved ones on the inside on a weekly basis, attempting to do it on a daily basis will probably result in a few more hundred dollars each month.

According to a post in Prison Talk, a user by the name of JamaicanChula reported they had an issue with Global-Tel Link recently. They were called in the middle of the night to collect a call from a loved one in prison, but their phone couldn’t accept the collect calls. They were then requested to hand out some account information so they could be billed for the call and the money could be collected.

The user did some digging and came to two conclusions about the issue. Either it’s scam pretending to be Global-Tel Link or the company itself is hoping people or naïve enough to set up prepaid accounts. This is disconcerting and puts the company in a bad light, but they weren’t in a good one, to begin with. The telecommunications industry alone makes a couple billion a year from the profit it makes off of the misfortune of inmates and their family members.https://action.aclu.org/global-tel