Category Archives: Prison Issues

Extra Charges From Global Tel

When you’re dealing with Global Tel Link, you think that it’s just one simple company. However, you’ll soon find out that the company uses a few different names and will appear on your debit card statement under those different names. According to My3Cents, this is how they can sometimes get more money from people who set up an account so that family and friends can make phone calls from jail or prison. When my wife was released from jail, I was happy to know that I wouldn’t have to deal with Global Tel any longer.

However, a few weeks after she was home, I received a charge on my debit card from a company name that Global Tel uses. I called the company and found out that they charged a fee that they forgot to charge when I had my account open, so they had to recover the money that needed to be paid. I was livid about this information and called a supervisor. The amount that was being charged didn’t change, so I knew that it had to be from GTL because it was an amount that I had paid when my wife was in jail. After being on the phone for a month off and on and talking to my bank, I had to get a new debit card just so I wouldn’t be charged anything else. Read out GTL on more about GTL on

Inmate and families view high calling rates as unfair

Inmate and their families have often complained about the rates that they pay to make outgoing calls from prison. While those rates are currently at historic lows, they are still often far above the market rates that would be paid for similar calls outside of prison. Why should a family be required to pay hundreds of dollars per month to call their loved one in jail, when they only pay $50 per month for an unlimited cell phone plan? While the plight of these caller is understandable, particularly the feelings of innocent family members who are just trying to maintain a minimum relationship with their incarcerated loved ones, it turns out there are good reasons for the slightly elevated costs of prison phone calls.



A little extra money for a lot of value


The truth is that today’s prison calling rates are at historic lows. In the state of Louisiana, the average cost of an outgoing phone call for prisoners is roughly $.15 per minute. This cost is low enough that phone use in that state’s prisons has exploded, keeping inmates and their families in touch with each other like never before.


This has benefits for the institutions. Most of the commissions that they keep from phone calls go directly to operations budgets. It also tends to lower security risks and makes the job of guards easier by creating more docile inmates. But the greatest benefit of lower calling costs is the reduced recidivism and ability to keep families intact through periods of incarceration.



Illinois Citizens are in Favor of State Prison Reform Shows Survey

A poll in Illinois recently showed that 92 percent of Illinois voters were in favor of prison reform. This majority is in favor of reducing the sentences for those convicted of low-risk, non-violent offenses that are taking up space and tax payers’ money in Illinois prisons.


This survey, conducted by the U.S. Justice Action Network, also showed that citizens were in favor of reduced sentences to create a stronger probation and parole system. The same majority was also opposed to mandatory minimum sentencing, which prohibited the judge from allowing a criminal who deserved a longer sentence to get off with a lighter sentence. The majority of voters also supported eliminating the barriers between ex-offenders and their ability for work and employment.


Allowing prisoners to go back to work was unanimous with the voters who were polled. Over 90 percent emphatically agreed that ex-prisoners need the ability to work and support their families. Enabling prisoners to get jobs that provide substantial work would allow them to stop being dependent on the government that inevitably cost Illinois taxpayers.


The Illinois prison system is one of the most crowded in the country, and it is desperately in need of reform. In 2015, $1.4 billion was spent to revamp the correctional system, but no real rehabilitation was produced because over half of all ex-prisoners in Illinois were re-arrested and returned to the prisons.


By changing old policies and focusing on those incarcerated now the community will change. The key is to focus on the prisoners themselves by improving rehabilitation and recovery while in prison and encouraging employment after they are released. The emphasis should not be focused on punishment and warehousing criminals, but on making the “time fit the crime.”


The result of positive rehabilitation will be seen in lower crime rates, reduced incarceration rates and increased public safety. Prison reform is a win-win situation.


Amid controversy, one Southern sheriff threatens to pull phones from jail

As the debate over prison phone calls and their cost rages on, some prison and jail administrators have tired of the hoopla and have announced their willingness to go with the nuclear option. Critics shriek that removal of the phones would be an unconscionable injustice and a violation of prisoners’ human rights. But the sheriffs blithely chuckle at the vacuous agitators, returning fire with unassailable citations of the U.S. constitution and a menagerie of sabre-toothed court decisions that rip their opponents’ puerile juristic fantasies from their hare-brained corpus.



More trouble than worth


Agitators scream and wax messianic over the perceived inconvenience of duly convicted, violent felons having to pay above market rates for the luxury of using the prison’s telephones. Cranford Jordan, the sheriff of Winn Parish, Louisiana, has had enough. While the sheriff raises considerable revenues from telephone commissions, he has stated, in no uncertain terms, that if he continues find himself the target of harassment in the form of lawsuits, phone calls and nasty editorials, he is going to pull the phones from his jails. Inmates will no longer have any means of communicating with the outside world. And, as Sheriff Jordan is quick to remind his adversaries, it’s all 100 percent legal.


But the sheriff has also stated that he does not want to take phone privileges away from the inmates. He is aware that telephone access can lead to a more docile population of detainees, helping his staff do their jobs more efficiently and under less stress.





FCC Back At It Again!

They don’t even leave prisoners alone these days, apparently! In a recent online news article by Tech.Mic, it appears that the FCC can just not keep to themselves or ‘just play nice’….and particularly when it comes to capping rates on the prison industries as a whole. Especially attacked are the phone communication industries within the prisons of America.


“You may have heard of the prison industrial complex, but there is also an entire industry that just manages prison phones — the Verizons and AT&Ts of American prisons. Last week, those companies gained major ground in the fight to keep them in check.” (Smith IV, pg. 1)


This fascinating new article by Jack Smith IV is available by clicking the link below.


When you some time on your hands, I highly encourage visiting this site and reading the entire article for yourself. You will be astounded and amazed at JUST WHAT EXACTLY goes on IN DEEP DETAILS, as it relates to the daily communication industry for inmates today.

Let’s just say this: the procedures and recent caps mentioned in this particular article sure have a way of making people NOT WANT TO COMMIT CRIMES AND GO TO JAIL. That is the good side of the situation.


According to the article, it appears that the prison telecoms industry itself has been pressuring the FCC and playing its own hand of cards in every legal way possible. It seems that the FCC has in turn folded to the immense and repeated pressure, proposing a “new set of caps on what those telecoms can charge vulnerable families to keep in touch with incarcerated loved ones over the phone.” (Smith IV, pg .1)


It appears that nobody ‘plays fair’ these days…not the prison industry, not the FCC itself, and not the convicted. The world’s changed.


South Carolina Seeks Authority To Block Cell Phone Calls For Inmates

The State of South Carolina is once again asking the Federal government for the authority to block cell phone service within its prisons. The reality is that while cell phones are not allowed within the prison walls, they sometimes find their way in anyway. It could be a sympathetic guard or just a resourceful family member who finds a way to get one in. Whatever the case may be, the State would like to see that the service those phones receive be blocked. reports that under current legal configurations, it is expensive and not all that effective to block the cell phone services in those prisons. This is because of the rules set out by the Federal government. Therefore, South Carolina would like to see changes to these regulations to make it easier for them to pull this off.


Clearly, the danger that is posed by someone within a prison having the ability to make a cell phone call is real. A monitored call through official prison phones can and is recorded. However, a call from a cell phone that has been brought it cannot be monitored.


The FCC has created rules that make it illegal for a state to use cell phone blocking technology. One might wonder what the point of this would be, but it is actually for the safety of corrections officers. The FCC has argued that in the event of an emergency, the corrections officers may need to use their own cell phones to call out for backup. However, in the state of South Carolina it is not permitted for officers to carry their cell phones to work with them during work hours in the first place. As a result, it is reasonable for this particular state to want to see a change to regulations.


Dropped Calls

When I talk to my husband in jail, there is sometimes static on the line, and it sometimes sounds like there is someone trying to listen to our conversations. It doesn’t happen with every call, but when it does, the call is lost. I’ve called Global Tel, the company that the jail works with so that inmates can call home,, and the representative told me that a three-way call was detected and that it was the reason why the call was dropped. The representative also told me that it was my fault, so not only did I lose time talking to my husband, but I also lost money for the call that I can’t get back.

This company as reported by NY Times doesn’t understand that cell phones sometimes have lousy reception. It doesn’t understand that there are times when the connection isn’t ideal in the jail, which can cause static on the phone. These are the reasons as to why Global Tel Link is one of the worst phone companies to deal with. I’m glad my husband only has a short time left because I can’t keep losing money with calls that are cut off all of the time. Hopefully, I can get some kind of refund for the money that I’ve lost at some point.

Read More:–securus-corrects-inaccuracies-300264749.html

Spending Too Much Money

I try to put money on my Global Tel link account each week so that I can talk to my spouse while he is in jail. It seems like there is always an issue with putting the money on and then more getting taken off than is supposed to be charged for each call. One time, I added the $25 fee to get the GTL account started, and I then added a bit more money so that I knew my husband would be able to call for about a week a couple of times a day if he wanted. After only two days of him calling three times, I noticed that my card only had $5 left on it when there should have been at least $20 left. Fees! I discovered from Bloomberg that the company took more money off of the account than was supposed to be taken off for fees. There was also an alleged dropped call that I received, which wasn’t true because I made sure that each call went through like it should. ACLU calls this company is a money-hungry corporation that should not exist as it takes advantage of the people who need to keep the money that they spend but choose to make sure they can talk to those they love who are locked away.


I Hope Global Tel-Link Faces the Music

It was strange to hear my father say that he was proud of me when I told him I wanted to be a police officer. He has been in jail for some time, and I thought he would be shocked, but he was happy for me. I wanted to tell him earlier, but I never found the time. We didn’t talk often because Global Tel-Link’s rates were sky high at the time. GTL is one of the largest inmate communications companies in the country.

My father’s name is Bruce. He has been in jail for about 18 years now for armed robbery. A person was hurt when he and someone else attempted to steal money from a local bank. I do not condone what my father did, but he is still my father. He told me that he did it because we were going to lose the house, and he did not want us to be homeless. We lived in hotel rooms for some time after he was caught, and it was hard for me to forgive him, but I did.

Forgiving my father was one thing, but forgiving Global Tel-Link for taking advantage of people like us is a different thing. You may not know this, but Global was caught stealing ( from people. In a report by PR News, the company altered bills to include extra fees and minutes. We ended up paying this company much more than what was owed, and most of us did not even know we were being taken advantage of. The FCC released this information, and Global Tel-Link did not even ask for forgiveness. The crooks decided to try to fight the cap the FCC put on their rates. This company has definitely shown no remorse for what it has done.

My father is better than the people running that business. This is the reason why I believe that Global Tel-Link does not deserve to be forgiven, and the FCC should make an example of this company. To learn more about GTL’s fraudulent doings, watch this YouTube video.


The Role of Securus Technologies in Inmate Placed Calls.

There has been a notable increase in the number of the inmate placed calls currently as reported by the chief of the prisons. This is in reference to the 30 million calls inmates made in March this year. This new development is all thanks to the Securus Technologies a Dallas, Texas-based company that deals with prison technology.

The company, Securus Technologies, operates under a VoIP (voice over internet protocol), a platform that is currently the world’s leading. Having VoIP used by all not only helps save money but also helps communication manageability very easy.

Calls made to inmates or by inmates are also recorded for a maximum of ten years, to aid in the future referencing in the case of occurrence of problems that need to be examined. However, confidentiality between the lawyer and inmates is guaranteed as no record of the calls between the two is made.

Securus technologies keep the flames burning in the relationships between inmates, their friends and also families. Securus technologies can comfortably conform to any prison owing to it’s over 900 distinct features. The fact that this company has its software updates makes it very reliable as it knows of any problematical concerns before they are even recounted.

This company’s system is a safe one as any breach to their system is immediately detected and calls not diplomatically made dealt with quickly. The company has upgraded their billing methods to ensure there is a free flow of communication.the inmate may opt for a credit calling card with various denominations, direct billing or debit account where an inmate can make a call by using his trust fund account. Source article.