Category Archives: Criminal Justice System

Global Tel-Link Connects Families and Inmates For Less Money

Did you know that when an inmate makes a phone call to someone on the outside, a small 15 minute conversation can cost upwards of 15 dollars. That is a dollar a minute. When you are incarcerated, the importance of staying in touch with others is important to keep those on the inside informed about what is happening on the outside.


The rising cost of making calls inside of jail facilities is bankrupting families and friends on the outside. The cost associated with calling home is higher in some areas more than in others. By using a company outside of the prison to make phone calls, the cost of calls is lowered. This is especially important for families and friends who are limited on income.


The cost of phone calls being made in prison should not cost so much that those on the outside are forced to cut off communication with the inmates because of the cost. There are ways to cut this cost down by signing up for phone rights through companies like Global Tel-Link.


The purpose of this company is to help cut back on the cost of all calls being made outside of the prison or jails. The cost is not only decreased which helps the inmate but it also saves all calls being made. Each time the phone is used with Global, the phone call is being recorded. This helps to make sure that the right information is used for cases involving inmates. It also works to help to keep inmate crimes down.


Through the use of phone calls, inmates are better behaved and are greeted with more privileges due to the good behavior. The good behavior will also impact how the inmate will behave when they are finally released and return back to the outside world. It is vital for success in inmates who hope to live a crime free life once released.


Have Prisoners Now Become Money?

It’s evident in the recent past that private agencies are soliciting funds from inmates. I suggest this should be stopped with immediate effect. The inmates’ relatives and guardians are crying foul of the high financial burden. I strongly recommend the state to take over control of the correctional facilities instead of private agencies.


High rates of corruption and bribery have been witnessed in the correctional facilities. For instance, Keefe Food Group, a subsidiary of the Centric Group LLC, has been found to have obtained several no-bid contracts in the county, state, and even the federal systems. I encourage a just fight against Keefe Food Group, and its parent company, Centric Group LLC. As it can be seen, from the services that it offers the inmates in Mississippi Department Of Corrections (MDOC), Keefe has earned over $40 million, and G.T. Enterprises earned over $3 million gross revenue. Keefe Group was bought from G.T. Enterprises in 2008 and began the contracts. Although the contracts have been renewed several times, Keefe continues to service the inmates. The company even increased inmate taxes from 24% to 28%. I think this is too high given that the inmates do not have any source of income since they rely on their relatives and guardians for financial support.


Keefe alone owns the rights to offer the inmates are as follows:


  • Selling commissary items such as food, personal hygiene items, and tobacco.
  • Processing inmates financial deposits.
  • Selling music players (MP3), ad song downloads


Additionally, Keefe obtained 10% monthly revenue from all the money raised by selling “visitation bags.” But why allow only one company have more exclusive rights to offer inmates services than other companies? I think the opportunities should be distributed equally to several qualified bidders.


No-bid contracts should also be made away with because they have contributed to private agencies monopolizing the prisons. I recommend that several companies, regardless of their dollar amount, should be allowed to participate in the competitive bid process, and the contracts awarded to only qualified bidders. That will be an effective strategy to promote transparency in the government.


Also for transparency purposes, it’s also recommendable that we have all vendors that are contracting with the state agency file a disclosure agreement showing the amount of fees paid for their bid, and also disclose the name of the agent who helped them secure the contract. The state agents would then have to post in the public domain reasons indicating why they awarded the contracts to specific companies.


The above strategies to obtain state transparency are an effective measure to prevent corruption and other acts of bribery.


Global Tel-Link Quality Services to Correctional Facilities

Global Tel Link is an American telecommunication company providing Inmate Calling Service. It also specializes in providing education solutions to inmates and payment services for the government. The educational services assists in rehabilitating the inmates. The calling service, on the other hand, is a cohesive information technology solutions offered primarily to correctional services. The services include inmates deposit and payment, management of facilities and visitation solutions.


The company was founded in 1980 and was initially called Global Telcoin Incorporation and Global Tel*Link Corporation. It changed its name to Global Tel Link in 1999. The company has its headquarters in Reston, Virginia State. The company has additional regional branches in Texas, Florida, Pennsylvania, Minnesota, Indiana, and California.


Global Tel-Link Corporation is a major player in the industry alongside Securus Technologies. Global Tel-Link is in charge of nearly 50% of the industry for correctional facilities. It was sold to the American Securities, a private firm based in New York in 2011 for $1 billion. In 2014, the company announced that it reached its highest record of 2.5 prison million calls. The calls totaled to three billion minutes.


Apart from providing calling services, GTL also provides correctional education. The educational training services reduce the reoffending rates among the inmates. The company’s Learning Management System (LMS), offers training opportunities to the various groups of the inmates including juvenile offenders, parolees, inmates employed in prison industries and probationers among others.


Global Tel-Link offers its correctional and technology services to at least 2,300 facilities with over 1.8 million inmates across 50 states in the United States of America. The company is governed by a group of elite professionals. Brian Oliver is the CEO of the company in charge of all the executive duties. The president of the company is Jeffrey Haidinger who is also its Chief Operating Officer.


The Keefe Group Raises Questions Which Might Not Have Answers

Every now and then I like to just sit down and see what’s going on in the world. Like most people with a bit of curiosity, that means I sit down to read the Internet. But unlike most people, and even unlike my normal routine, today I sat down to read about the prison industry. It hadn’t started out that way. I’d actually been looking for ideas about healthy eating.


But what I found was a man talking about his sad fate of being forced away from healthy eating. It was a worrisome enough prospect when I thought that just voting for statewide prison edicts might change things. But the issue looks to be a lot deeper than the prisons themselves. It’s actually a threaded journey into a company called the Keefe Group. The prisoner reports that most of his issues actually come from that company. And this is where things begin to get a little more confusing.


The Keefe Group isn’t technically related to prisons at all. This is also part of the problem. If the Keefe Group was an official part of the prison system than they’d be held up to higher standards. But prisons have the ability to contract out services to 3rd party companies if they feel the need to. The intent is obviously good. It’s a provision put in place to ensure that prisoner’s needs are met. But the end result isn’t so good. It’s ensuring that the prison system can essentially leapfrog over nutritional standards. There’s also ethical issues involved when one considers that prisons are sometimes able to even profit from it. Prisons, obviously, are not meant to be a for profit institution built on prisoner suffering.


The issue here is that there’s no obvious solutions. Everything is legal, and there’s not a huge chance of the public suddenly demanding huge changes. I only lucked into finding out about it. And the public at large can’t be expected to look into what’s essentially a rather depressing situation. The main hope is that prisons decide enough is enough and increase the standards for their contracts. This at least has some chance of forcing the Keefe Group into better performance.


While some prisons charge too much for phone calls, many are reasonably cheap

Throughout the history of the U.S. prison system, a debate has long raged about the proper price of an outgoing phone call. One of the main issues that has arisen is the fact that jurisdictions may vary wildly in the priced that inmates are charged. This can be seen across the country, even at the state level, where states like Arizona charge up to $1.50 per minute to make outgoing phone calls while neighboring states may charge as little as $0.15 per minute for the same service.


This is giving rise to many horror stories. For example, Heather Kofalt has been forced to pay more than $3,000 per year to stay in contact with her incarcerated husband. In fact, her husband was convicted of nothing more than stealing $400 worth of dental accessories. Unfortunately, it ended up being his third strike, sending him to prison for a number of years. In order to stay in contact with her husband, Heather Kofalt has been forced to pay incredibly high amounts of money each week. This is a direct result of the deal that the prison phone company, Global Tel Link, has struck with that particular institution. The company is paying up to 90 percent of all revenues generated through calling taking place on it systems back to the institution.


Deals such as this are common in the prison phone industry. Known as legal kickbacks, these commissions that prison phone companies pay to the institution in which they are allowed to operate can constitute significant revenues for the prisons themselves. Although cases involving rates as exorbitant as those in the case of Heather Kofalt do exist, the truth is that the majority of prisons in which Global Tel Link operates give inmates rates as low as $0.15 per minute. At these rates, it is possible for the majority of inmates to stay in nearly constant touch with their loved ones, leading to strong and lasting relationships, even the inmates themselves go through a difficult life circumstance.


Global Tel-Link and the Wolves in Sheeps’ Clothing

Imagine randomly getting a bill in the mail, on some sort of online account, saying that you owe $17.00 for a 15 minutes phone call to somebody. Wouldn’t that shock, disturb and leave you repulsed? This repulsive, stomach churning reality is what loved ones of prisoners have to contend with. For those who are incarcerated only a short time, the situation is relatively not as bad. However, when a person is incarcerated for years or decades, it can hit their social network pretty hard. Imagine being a child and having a father who is put away for 30 years. Usually, children do not want to be forcibly parted from their parents, though justice has to be served when people do crimes. There are statistics that suggest that, in general, children tend to behave better, not engage in destructive situations and be happier and more successful when they are in solid, stable homes.


Experiencing phone calls from loving parents who are incarcerated adds an extra element of stability to a child’s life. Unfortunately, phone calls are so expensive that children may be limited by their caregivers as to how many times they can call their parents and for how long. The fact that children are not able to talk to incarcerated parents for enough hours without accruing endless debt adds to the instability and heartache of the situation that they are in.


These facts aren’t secrets—the people in Global Tel-Link who make business decisions know full well that they are messing around with people’s lives and psyches by putting hurtful practices in place. However, the facilities that imprisoned people stay in are wolves in sheeps’ clothing, because they seem like they aren’t part of the problem when they really are. Like the thoughtless animals that they are, facilities actually give incentives to Global Tel-Link to charge people so much.


Keefe Group Correctional Facilities Services

Having been in service to city, county and state correctional facilities since 1975, the Keefe Group provides food products, as well as personal care items, electronics and clothing to prison inmates and to their families and friends who want to buy and send their incarcerated loved ones the products. The company is responsible for packaging and distributing the much-needed items to the facilities.


The automated commissary management service has its headquarters in St. Louis, Missouri, but it has operational facilities all over the nation, which serves over 500,000 inmates on a weekly basis. The 6 affiliate companies of the Keefe Group are: Access Securepak; Keefe Commissary Network; IC Solutions; Access Corrections; Keefe Supply Company; and Advanced Technologies Group.


The Keefe Group works with name-brand companies, but have their own private-label brands as well. They sell food products, such as, meat snacks, Ramen noodles, cookies, seafood and ready-to-eat meals, just to name a few. And the personal items they sell are, shampoos, toothpastes, deodorants, lotions and shaving products. Other merchandies, like underwear, shoes, pants, headphones, clocks and watches are also available for purchase.


The company, which is led by its president, Thomas Keefe, first started in the correctional market by selling packets of single-serve coffee to a prison in Florida. They went on to start selling their products full-time to correctional commissaries, later becoming one of the leading providers of food, personal, electronic, and clothing items to prison facilities all over the country.


Their Access Securepak Program is designed to make sure that no contraband makes it into the prison along with the care packages that the inmates’ families and friends may send to them. This is an effective program to have in place due to the fact that there are now more inmates and their families ordering packages from this service.


The prison and county jail commissaries business is a very lucrative one, usually bringing in about $1.6 billion a year from its sales. Since more of these types of correctional facilities have started outsourcing their commissary services to businesses like the Keefe Group, the company has continued to have steady financial growth.


The Keefe Group, which is owned by Andrew Taylor, who is its Executive Chairman, and by his father, Jack Taylor, is one of the top 3 companies in the prison commissaries market. The other two are, Trinity and Aramark, but Keefe has maintained its position in the market by being able to stay competitive in its bidding on prison commissary outsourcing production opportunities. That’s probably part of the reason why the Trinity Services Group initiated a merger with them a year ago, because together, those two companies could almost completely eliminate the only other competition they have.


Stalemate alongside Prison Communications, The Telmate

The recognition of Telmate is on the rise alongside the provision of the prisoner phones together with the video visitation, the inmate tablets, the investigation tools, mobile applications as well as the service of secure messaging. It is in San Francisco, California that the company headquarters is situated.


Securus Technologies Company has done a lot in facilitating the implementation of the outstanding and potential ideas. It is, however, worth acknowledging the fact that the opponents were never contented. It is for this reason that they decided to denounce the firm’s Chief Executive Officer. The intention, in this case, was nothing apart from snatching the clients. They hoped that it would result in the downgrading the potential of Securus in line with the duties that it took part in.


As a result, Securus submitted a petition at the Law Court of Texas. The allegation, in this case, was that Telmate LLC executed a campaign drill that was wicked and went beyond the expectations. The outcome of this was an interference with their activities as well as the way in which they relate to clients. Besides, they also highlighted that the Lanham Act had been violated.


Worth acknowledgment is the consistency in the way handlers of Telmate debated against the means that were put in place during the time the other firms handled them. The argument alongside this is the fact the only freedom they had was that of making deposits of their money. They would, however, not make calls to follow as they needed. Despite the attempts by the representatives of The Telmate’s Client Care to give a justification for their failures, their stand in the course of argument was invalid. The reason is that the cards are ever valid and their utilization happens only once.


Additionally, Telmate contributed a lot in line with the application and adaptation of a three-way call. Even though it never turned out to be a success, the attempt was an excellent idea. The explanation as to why it wasn’t three-way is simple. The reason is that it only progressed between two individuals and not three.


Telmate has recorded some positive advances in the course of its operation. Additionally, the initiative that it has in place acts as the evidence that it is destined for greatness.


How the Keefe Group is Changing Inmate Lives

Keefe Group is a private institution that delivers quality products and services to correctional facilities in the United States. The organization offers these facilities products such as software solutions, electronic equipment, clothes, telecommunication devices, personal effects, and foodstuffs. The Keefe Group has been in the competitive market since 1975, and it has won the hearts of very many people who are looking for excellent services. The private company is highly commendable, and this is why it has done so well despite the high competition.


Unlike most of its competitors, the Keefe Group makes sure that it incorporates fresh ideas in its products and services. The packaging is also out of this world so that the customer is left satisfied. Most of the individuals who have used the services from the company say that they got the best. The institution has grown significantly since it was established several decades ago.


Thanks to the growth, the Keefe Group has successfully managed to form various subsidiaries. Some of these include IC Solutions, Keefe Supply Company, the Keefe Commissary and many others. The group of companies has worked hard to conquer the competitive market in the last four decade.


The professionals working at the Keefe Group have played a fundamental role in the success of the institution. These individuals understand the importance of quality services, especially for the people who are incarcerated. When these people are not given the kind of services they need, then they can reform fast and become better persons in the society. Being in prison does not make the inmates better people if they are not given the kind of services they deserve.


The services from the private institution are very affordable. Most of the private companies in the competitive market have been doing their best to offer excellent services to the inmates, but they have been charging extravagant prices for the products and services they have been offering. Although these services are crucial, most people in the prisons cannot afford them. Keefe Group is slowly changing the department, and it is looking forward to making the lives of inmates better in the future.


The Problem of Telmate in Poetry

There a thirty year old lady.

She wanted to call her boyfriend, Brady.

Brady is in prison.

Now a problem has arisen.

She is going into debt over the prices of phone calls.


Brady is in prison for twenty to life.

Because of this situation, his family sometimes cries.

With him, the lady conceived four babies.

The children want to see their daddy.

But they can’t without mommy paying dearly.


Life goes by in the blink of an eye.

To their father, they do not want to say goodbye.

He also wants to seem, too.

Time and childhoods pass by like the morning dew.


To these people, Telmate commits a dirty deed.

It comes from their greed.

They charge supernumerary for phone calls.

Between friends and family, they construct huge walls.

They strong arm people into handing out around $17 plus dollars for phone calls that last for 15 minutes.


Millions of Americans are in the same place as Brady and his family. In our civil, plentiful, industrialized society, there is a lot of Banana Republic type of stuff going on that common people suffer from. The ones who suffer the most are the poor and the ones who are not politically connected. The friends and families of people behind bars have the sense that the system is unfairly punishing them for no justifiable reason. For this problem to be resolved, there needs to be intervention, perhaps by the federal government, to keep phone companies and local governments from capitalizing off of people’s misery. A vast amount of legislation has been passed to regulate labor and work environments. Perhaps the criminal justice industry is the next field to consider when it comes to mass federal regulations. Sometimes, people and individuals will only be humane if they are held at the mercy of the laws.